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Frequently Asked Questions
Q: I have rented the Turret for an event but I want to use an external catering company to provide the food. Is that allowed? A. No. The Hospitality Department of the Students' Union is the sole and exclusive provider of food and beverage in the Turret and Hawk's Nest spaces.
Q: How do I go about booking the Turret or Hawk's Nest?
Q: I have submitted the booking form, when should I expect to hear back? A. Once we receive your completed booking form we will connect with you with next steps. Please allow 5 business days for a response from us.
Q: How soon should I book my event? A: The sooner the better! The Turret and Hawk's Nest are in high demand so the sooner you place your request the better.
Q: When do you need my menu selection and number of people attending? A: The Hospitality Department requires your menu selection and guaranteed guest count 10 days before your event.
Q: Do you offer bar service? A: Yes! The Turret and Hawk's Nest are fully licensed. Additional charges may apply
Q: For my event I would like all the furniture removed from the space, is that possible? A: No. If you do not wish to use the furniture and wish to have it cleared away the hospitality department will discretely conceal the furniture behind black drapery for the duration of the event.
Q: I have need of a private room during event, do you have one? A: Yes we do! Use of the private space must be pre-arranged
Q: We have a lot of volunteers, can we use them to serve food and beverages? A: No. All food and beverage service must be handled and overseen by the Hospitality Department to ensure proper food handling standards are being followed.
Q: Can I use storage rooms as change rooms or additional storage space? A: No. Storage rooms are not available to guests and are restricted to staff.
Q: How many people can the Turret accommodate? A: The Turret can seat up to 250 guests comfortably. Our standing capacity is 550.
Q: I want to host a dance night and operate it similar to a night club, do you accommodate these types of events? A: No. The Turret does not host "bar nights", "nightclub nights", "after parties", etc. We will decline any event where the focus is only bar service.
Q: Can you provide for my guests that have specific dietary requirements? A: Yes! We can provide vegetarian, vegan, gluten-friendly, and Halal options. Please see our policies concerning allergens and dietary substitutions.
Q: I just need the room and am not interested in purchasing food and beverage, is that possible? A: Yes. You are not required to purchase food and beverage. Room rates still apply. A room attendant must still be present during any event taking place in our spaces.
Q: I am a Student Union Club, do I still need to fill out a Clubs Event Form if I have filled out a Turret Event form? A: Yes. As the Students' Union Clubs department will also need to make an assessment of your event.
Q: I am having an event outside the Fred Nichols Campus Centre (FNCC), am I still able to have Wilf's cater our event? A: Unfortunately no. Anything outside of the FNCC would first have to go through Laurier Food Services.